Homeplace Group, Inc., and all of the websites within the Homeplace Group Family, value our customers and respect your privacy. We collect information about you which you have voluntarily provided through our websites, through the phone, or otherwise, to provide you with services and products.
We may collect personal information from you which you have provided, such as your name, email address, mailing and shipping addresses, and phone number, when you place an order online, by phone, or otherwise, create an account with us online, or contact us with a question or concern. We maintain a record of the purchases you make with our company, as well as a record of electronic communications through Zendesk, our email support system.
How We Use Your Information
Your information is used to process and fulfill an order you have placed with us, and may be provided to third parties strictly in relation to processing, fulfilling, and shipping your order. This includes sending emails to confirm your order and provide status updates on the progress of the order.
If you submit a request to us through email or our support ticketing system, your name, email address, and any other information you provide will be used to provide you with support and answer your inquiry.
Your information is kept confidential and is securely stored. We do not sell, provide, distribute, or offer to sell any information to unrelated third parties. Homeplace Group, Inc. does not participate in marketing or “junk mail” practices, and will not provide your information to third parties in connection with these practices.
Homeplace Group, Inc. is committed to protecting your secure financial information, and does not store or retain credit card numbers. Credit card payments are securely processed through PayPal, an industry leader in financial security. For orders placed online, you are the only one who ever sees or has access to your credit card number. For orders placed on the phone, by fax or mail, credit card numbers are deleted immediately when the transaction is processed, preventing any further access to them.
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